Privacy Policy

Privacy Policy

  1. We take your right to privacy seriously and shall, save as provided in this agreement or when required by law, not provide a third party with information that infringes on your privacy without your consent.
  2. AirFibre Solutions may store personal identifying and other information about you on cloud services administered by third parties. Such information shall be for the exclusive use of AirFibre Solutions. All reasonable steps will be taken by AirFibre Solutions to ensure the privacy and safety of this information, but we do not accept responsibility for any data loss or data-breach/disclosure as a result of malicious activity with these parties.
  3. We will report any information that comes to our knowledge of a breach of your privacy as soon as possible, unless we are prohibited by doing so by law.
  4. AirFibre Solutions may send you promotional material relating to AirFibre Solutions unless you have provided an indication that you wish to opt out of receiving such material. You indemnify AirFibre Solution against any claims arising from sending of promotional material by AirFibre Solutions made in error.
  5. In taking your right to privacy seriously whilst still satisfying legal obligations, AirFibre Solutions (or any of its affiliates) may have to employ the services of legal professionals and you agree that if AirFibre Solutions is required as a matter of urgency to incur costs in order to protect your privacy, to settle reasonably incurred costs.

Take Down Procedure

  1. AirFibre Solutions, and any affiliated party, may take down any data hosted on a network involved in this arrangement if such content is subject to a take down notice as envisaged by section 77 of the Electronic Communication and Transactions Act (No. 25 of 2002).
  2. AirFibre Solutions confirms the all immediate upstream providers for AirFibre have a procedure in place for the notice and take-down of illegal material. In compliance with section 77 of the Electronic Communications and Transactions Act (No. 25 of 2002) . The designated agent for this process can be reached at (010) 500 1200 or at takedown@ispa.org.za .The notice and take-down procedure can be viewed at https://www.ispa.org.za/code.
  3. You are also notified of the content and procedures of the ISPA Code of Conduct (https://www.ispa.org.za/code) which may be used against any Internet service provider who fails to comply with the code of conduct. We urge you to familiarise yourselves with this code.